Accessibility Statement

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

We regularly review our website and work to identify and correct accessibility barriers as part of our ongoing effort to provide an inclusive experience.

Measures We Take

• Descriptive text alternatives for images and links so screen-reader users can understand our content and navigation.
• Clear, labeled form fields in our reservation search, including our check-in and check-out date fields.
• Keyboard operability and visible focus indicators throughout the site.
• Color contrast intended to meet WCAG AA minimums for readable text.
• Respect for reduced-motion preferences for guests sensitive to animation.
• Embedded maps and video that load only when you choose to view them.

Accessible Rooms & Reservations

We want every guest to be able to book the room that meets their needs. If you require an accessible room, or if you encounter any difficulty using our online reservation system, our team is glad to arrange your stay personally.

Third-Party Reservation System

Our online availability search connects to a third-party reservation platform operated by our booking provider. While we work to make our own website accessible, portions of the reservation portal are controlled by that provider. If you experience any barrier within the booking portal, please contact us directly by phone or email and we will complete your reservation for you without delay.

Feedback & Contact

We welcome your feedback on the accessibility of La Casa Inn Pasadena. If you encounter an accessibility barrier, or have a suggestion for improvement, please let us know:

We aim to respond to accessibility feedback within a reasonable time and to resolve issues wherever we can.